Book & Inventory by Geoffrey Bellman, Kevin Coray & Kathleen Ryan

Extraordinary GroupsExtraordinary Groups

How Ordinary Teams Achieve Amazing Results

Book & Inventory


The Extraordinary Teams Inventory is a confidential, quick-to-use, reasonably priced, online, valid and reliable tool that helps teams understand five critical factors found in an extraordinary team. The inventory is one component of a comprehensive training package. Below you will find answers to some commonly asked questions.

What is the definition of an Extraordinary Team?

An Extraordinary Team creates opportunities for personal transformation while delivering outstanding results. Examples of personal transformation include an increased sense of personal confidence, building new skills or knowledge, developing new or deepening relationships, or other shifts in perspective about one’s self, others, teams, or the organization. When we use the word team, we generally think of a group of 2-20 people who come together to accomplish something.

What is the purpose of the ETI?

The centerpiece of this educational package is the Extraordinary Teams Inventory (ETI). This online tool is designed for teams that want to produce both outstanding results and, at the same time, create a great team experience. The ETI Team Report will prompt energetic group discussions about how members see the team’s behavior in light of five indicators of an extraordinary team: Compelling Purpose, Embracing Difference, Full Engagement, Strengthened Relationships, and Profound Learning. As a result, teams will learn about each of these five dimensions and make a decision about whether or not they want to take intentional action to increase their collective capacity.

What’s included in the Extraordinary Teams Training program?

  • Each team member takes the ETI online.
  • The team’s collective responses are presented in a Team Report in PDF format which is distributed to team members.
  • There is a Facilitator Guide which includes a complete workshop design with an accompanying set of PowerPoint slides and much background information.
  • To get the most out of the workshop, each participant will also need a Workbook. 

For more details on the purpose of each of these components explore this section of the website.

How is this tool different from other high performance team tools?

Most team-based high performance programs focus primarily on group results. This tool shines light on the ways in which team members do their work together—in the context of what they are collectively changed to do.This attention to both concrete results and the personal experience of being on a great team sets this material apart.

How long does it take to complete the inventory?

About 15 minutes.

What kind of teams would most benefit from the ETI?

Almost any team could benefit from taking the ETI and a discussion of the Team Report. That said, this tool is most powerful in cases where team members and/or the team leader really want the team to grow in its ability to function more effectively—when it comes to doing the necessary work to achieve goals and in working together better as a team. This can include how the team members collectively make decisions, follow through on commitments, engage with one another, resolve conflicts, and open up creative options for problem solving.

How long should a team be in existence before using the ETI?

Team members need to have worked together enough so that they can credibly assess their team’s dynamic.

Can or should a team re-take the ETI?

Retaking the ETI from time to time, perhaps at 6 months or 1 year intervals, would be a great way to monitor team growth. The discussions of the Team Report would also help to re-energize commitment to creating great results as well as an outstanding personal experience.

Are there situations where the ETI might not be helpful?

Great discussions about ETI results can open up topics that a few groups would not prepared to deal with constructively. These would be teams where:

  • The leader is not open to change or does not support high levels of engagement or participation
  • Open, candid conversations or disagreement are avoided or discouraged
  • Trust is low
  • Members are highly competitive, need to be ‘right,’ or are unwilling to put the team’s purpose above their own agenda

How was the ETI developed?

Based upon the profile of Extraordinary Groups (defined in Geoff and Kathleen’s book of the same name), the inventory was developed through three successive large samples of work teams. 128 teams (and 773 people) participated in this process. Using factor and item analysis on evolving iterations of the inventory, we established high levels of construct validity for the five indicators of an extraordinary team. All five have high levels of reliability (rxx> .8). This means that you can count on the results being accurate. For more detailed information on the statistical aspects of the ETI, refer to the Facilitator Guide.

How do people take the ETI?

If you are interested in your team utilizing this tool, contact our publisher, HRDQ ( or toll-free at 800-633-4533 to set up a relationship and an account in the HRDQ Assessment Center. If you are not already an HRDQ customer, there is a modest fee for setting up the account. You can also get help with ordering the workshop materials. Then, in brief:

  • Talk with your team about taking the inventory and discuss the benefits of doing so, the timing, and the overall process; secure their buy-in to the idea of using the survey.
  • Schedule survey administration with HRDQ.
  • Team members go online and take the survey within a certain time frame.
  • A Team Report is sent to the designated facilitator or team leader.
  • The facilitator or team leader conducts the workshop in which the team report will be discussed and action plans will be developed.

A more detailed description of this process can be found in the Facilitator Guide or in consultation with HRDQ.

Is it possible to take the ETI for free to check it out?

HRDQ does not offer this option. However, a more effective way to review the questions is to request a sample team report from an HRDQ sales person. In this document, you'll see the reporting format and the questions asked, along with additional behavioral characteristics that will be useful in a team discussion.

Is certification required to use the ETI?

No. However, the Facilitator Guide is a useful tool in preparing to lead a team through a discussion of its results on the ETI. We strongly encourage less experienced facilitators to utilize this resource.

How much does the ETI and the rest of the training package cost?

Facilitator Guide: $185.00
Participant Workbook (one per team member/participant): $20.00
OLA Team Assessment (technically for unlimited size team): $125.00
One-time set-up free for access to all HRDQ products (for new customers only): $199.00

Is help available if I need it?

Yes. Explore the Resources section of this website to find handouts, articles, and videos related to Extraordinary Groups and the use of the ETI. The Facilitator Guide has a detailed workshop design for discussing the Team Report; it also offers background information and tips for facilitators. Additionally, as authors we are reachable by phone or email.